> ## Documentation Index
> Fetch the complete documentation index at: https://docs.segmnt.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Video quality

> We make each video in fixed qualities, once, when you upload it. Your plan sets the highest quality.

We make each video in a few fixed qualities. We do this once, when you upload
the video. We do not make new copies each time someone plays it.

## What we decided

* We make these qualities: **360p**, **720p** and **1080p**. Each video gets
  every quality up to its own height. We never make a quality taller than the
  original.
* Your plan sets the highest quality. Free plays up to **720p**. The pilot and
  Starter play up to **1080p**.
* Each quality is cut into **6-second segments**. Every quality has a break at
  the same points.
* We keep your original file.

**1440p** and **2160p** (4K) are **Coming soon**. We will list them as available
only after they work in production.

## Why

* The player switches quality during playback. It can switch only when every
  quality breaks at the same points. The 6-second cut makes that work.
* We make the qualities once, at upload, so we do not repeat the work for every viewer.
* Your plan sets the limit, so the Free plan does not offer 1080p.

## What it means for you

* A 480p original gets 360p and nothing taller. A 4K original on the Free plan
  gets up to 720p.
* The player picks the quality that fits the screen and the connection.
* Quality limits come from your plan. See [Free plan limits](https://docs.segmnt.cloud/how-it-works/free-plan-limits.md).


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